1.How often should I schedule professional cleaning for my home?
The frequency of professional cleaning depends on your lifestyle and cleaning needs. Generally, weekly or bi-weekly cleaning helps maintain a consistently clean and healthy environment. For deeper cleaning, consider a monthly schedule.
2.What does a typical cleaning service include?
Our cleaning service covers a range of tasks, including dusting, vacuuming, mopping, bathroom and kitchen cleaning, surface disinfection, and general tidying. It ensures your home remains fresh and inviting.
3.Do you use eco-friendly cleaning products?
Yes, we prioritize the use of eco-friendly and non-toxic cleaning products to ensure the safety of your family and pets. Our commitment to environmental responsibility is paramount.
4.Can I customize the cleaning service to my specific needs?
Absolutely! We offer customizable cleaning plans to cater to your unique requirements. Whether you need special attention to certain areas or have specific preferences, we tailor our services to you.
5.Is your team insured and background-checked?
Yes, our cleaning professionals are fully insured and undergo rigorous background checks. Your security and peace of mind are our top priorities.
6.Are your cleaning services available on weekends or evenings?
Yes, we understand the need for flexibility. We offer weekend and evening appointments to accommodate your schedule and minimize disruption to your daily routine.
7.What measures do you take for security during cleaning?
Your safety is our priority. All our cleaning professionals undergo thorough background checks, and we have stringent security protocols in place to ensure your home or business remains secure during our services.
8.Do I need to provide cleaning supplies and equipment?
No, you don't have to worry about supplies or equipment. We come fully equipped with everything needed for the cleaning task. Our products are eco-friendly and safe for your space.
9.Can I trust your team with delicate or valuable items?
Absolutely, our team is trained to handle items with care. If you have delicate or valuable belongings, please let us know, and we'll take extra precautions to ensure their safety during cleaning.
10.What should I do to prepare for a cleaning service?
To make the cleaning process more efficient, we recommend decluttering surfaces and securing any pets. You can also let us know of any specific areas or items that require special attention.
11.What if I'm not satisfied with the cleaning service?
Your satisfaction is our guarantee. If you're not satisfied, please contact us within 24 hours, and we'll readdress any areas of concern at no additional cost.
12.Do you offer any discounts or loyalty programs?
Yes, we have various discounts and loyalty programs available. Please check our website or contact our customer service for current promotions and offers.
13.Is your cleaning service licensed and insured?
Yes, we are a fully licensed and insured cleaning service provider. Our insurance covers any potential accidents or damages that may occur during our service, ensuring your peace of mind.
14.What COVID-19 safety measures do you have in place?
We prioritize the safety of our clients and staff. We strictly adhere to CDC guidelines, which include wearing masks, regular hand sanitization, and maintaining physical distancing. Our cleaning products are also effective against viruses.
15.How do you handle special requests or customized cleaning needs?
We welcome special requests and customize our cleaning plans to meet your specific needs. Simply communicate your requirements with us when scheduling the service, and we'll tailor our approach accordingly.
16.Do you have a satisfaction guarantee policy?
Yes, we stand by the quality of our services. If you're not satisfied with any aspect of our cleaning, please contact us within 24 hours, and we'll revisit and rectify the issue at no additional cost.
17.What areas do you service, and do you have any travel fees?
We provide our cleaning services to Newport Beach CA | Irvine CA | Lake Forest CA | Rancho Santa Margarita CA | Mission Viejo CA | Aliso Viejo CA | Laguna Woods CA | Laguna Hills CA | Laguna Beach CA. There are no travel fees within our standard service area. For areas outside our standard service range, additional charges may apply.
18.How do I schedule a cleaning service with you?
Scheduling is easy. You can book a service through our website, call our customer service hotline, or send us an email. We will promptly confirm your appointment and address any questions you may have.
19.Are your cleaning products safe for pets and children?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children. Your family's well-being is a top priority.
What Our Client’s Say?
The process from setting up the cleaning to the finished product was very smooth. The attention to detail was great and the staff was very friendly. I would highly recommend to anyone looking for a house clean!
What a great job Ravi and his team did on cleaning my house! I am so impressed and will now put them on calendar for regular cleanings. They showed up on time, called ahead to let me know they were on their way and even had someone to take care of handyman work for a reasonable price. My condo never looked better and I am a neat nick. I highly recommend RiteMaid if you are looking for an honest, hardworking cleaning service who you can trust. I recommended my best friend try them too and she is now a happy customer.
Fabulous service. The initial interview was thorough with a full house inspection. Then the cleaning crew was amazing and cleaned the place from top to bottom. Ravi, my contact, was personable, clear in instructions to team and clear with what i should expect. Highly recommend.
The cleaning team was excellent. They came prepared with supplies and immediately got to work. They were polite, very thorough and did a great job. Their supervisor made sure everything was done correctly and with care. I was very impressed with this company and and will use them again.
They were very thorough when they cleaned my entire home. Will be using again in the future.
The cleaning crew was great. Highly professional, detailed in their work, and just flat out hard working. Arrived on time and hustled the whole visit. Very nice to work with.
RiteMaid has been very professional and quick to respond throughout the process. It's nice having a company follow through on their word. I would highly recommend RiteMaid to anyone looking for cleaning services.
We recently hired RiteMaid for a deep cleaning of my home before a big event and was blown away by the results. The team was able to transform my space into a sparking, welcoming environment in no time. They were also very accommodating and worked around my schedule to make sure everything was perfect. I will definitely be using RiteMaid again in the future.